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Quick Inquiry


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Module 1: Introduction

  • Cloud Computing & its Models.

  • What is Salesforce.com?

  • Evolution and Products

  • Different Editions in Salesforce.com

  • How to sign up for Developer Edition.

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Module 2: Getting Your Organization Ready for Users

  • Set up the company profile

  • Configure the user interface

  • Configure search settings

  • Set up Chatter

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Module 3: Security and Data Access

  • Restrict logins

  • Determine object access

  • Set up record access

  • Manage record access with the role hierarchy

  • Deal with record access exceptions

  • Manage field-level security

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Module 4: Managing Data

  • Data Loader v/s Import wizards

  • Import new records using import wizards

  • Upsert operation, Export and Export All

  • Mass transfer records between users

  • Back up data with a weekly export

  • Mass delete records

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Module 5: Automation

  • Manage Email Administration

  • Set up workflow rules and Approval Processes

  • Automate Leads and Cases

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Module 6: Getting Around the App.

  • Understand the data model and navigation

  • Find answers in Help & Training.

  • Rollup summary & Cross object formula.

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Module 7: Setting Up and Managing Users.

  • Manage user profiles

  • Create and manage users

  • Troubleshoot user login issues

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Module 8: Customization: Fields Administer standard fields

  • Create new custom fields

  • Create selection fields: picklists and lookups

  • Create Formula Fields

  • Work with Page Layouts

  • Work with Record Types and Business Processes

  • Maintain Data Quality

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Module 9: Reports and Dashboards

  • Run and modify reports

  • Create new reports with the report builder

  • Filter reports

  • Bucket Fields in Reports

  • Print, Export, Scheduling and Email Reports

  • Build Dashboards

  • Adding Dashboards in Home Page

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Module 10: More Administration

  • Queues

  • Public Groups

  • Deployments

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MODULE 1 | Apex Basics

  • Apex - Overview

  • Apex Environment

  • Apex Example

  • Data Types Variables

  • Strings

  • Arrays

  • Decision Making

  • Loops

  • Apex Collections

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MODULE 2 | Apex Classes and DMLS

  • Apex - Classes

  • Apex Methods

  • Apex - Objects

  • Apex - Interfaces

  • Apex - DML

  • Apex - Database Methods

  • Apex - SOSL

  • Apex - Security

  • Apex - Invoking

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MODULE 3 | Apex Triggers and Asynchronous Apex

  • Apex - Triggers

  • Apex - Trigger Design Patterns

  • Apex - Governer Limits

  • Apex - Batch Processing

  • Apex - Debugging

  • Apex - Testing

  • Apex - Deployment